Last updated: February 20, 2026
1. Who We Are
Renfield Software is a software development company based in Romania, EU. We specialize in enterprise .NET consulting and develop the SwitchCraft configuration management platform.
Data Controller:
Renfield Software
Romania (EU)
Email: mdpopescu@renfieldsoftware.com
2. What Data We Collect
We collect minimal personal data necessary to conduct business:
- Contact form submissions: Name, email address, company name, and message content
- Email correspondence: Email addresses and message content
- Technical data: IP address (for form submission security and spam prevention)
3. How We Use Your Data
We use your personal data solely for:
- Responding to your inquiries and project discussions
- Providing consulting services you request
- Sending information about SwitchCraft if you express interest
- Maintaining business records and legal compliance
We do not: Sell your data, use it for automated profiling, or share it with third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
We process personal data based on:
- Legitimate interest: Responding to business inquiries and maintaining professional relationships
- Consent: When you explicitly opt in to receive updates about our products
- Contractual necessity: When processing is required to fulfill a service agreement
5. Data Retention
We retain personal data only as long as necessary:
- Active prospects: Until 2 years after last contact, or until you request deletion
- Client data: For the duration of our business relationship plus 7 years (legal requirement)
- Email logs: 90 days for security purposes
6. Data Sharing and Third Parties
We share minimal data with:
- Email service provider: Our contact form sends data to our secure email processing endpoint. Data is transmitted via HTTPS and not stored by third parties.
- Legal authorities: Only when required by applicable law
7. Your Rights Under GDPR
As an EU-based company, we respect your rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure ("Right to be Forgotten"): Request deletion of your data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, email us at mdpopescu@renfieldsoftware.com. We respond within 30 days.
8. Cookies and Tracking
Our website uses minimal cookies:
- Essential cookies: Required for site functionality (form submissions)
- Consent cookie: Stores your cookie consent preference
We do not use analytics cookies, advertising trackers, or third-party marketing scripts.
9. Data Security
We implement appropriate technical and organizational measures:
- HTTPS encryption for all data transmission
- Secure email processing infrastructure
- Limited access to personal data (only team members who need it)
- Regular security reviews of our systems
10. International Data Transfers
As a Romania-based company, your data is primarily processed within the European Economic Area (EEA). If we ever need to transfer data outside the EEA, we ensure appropriate safeguards (Standard Contractual Clauses) are in place.
11. Complaints
If you have concerns about our data practices, you have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP) or your local supervisory authority.
12. Contact Us
For privacy-related questions or to exercise your rights:
Email: mdpopescu@renfieldsoftware.com